Deskero and Flamory

Flamory provides the following integration abilities:

Create and use advanced snapshots for Deskero
Take and edit Deskero screenshots
Automatically copy selected text from Deskero and save it to Flamory history

To automate your day-to-day Deskero tasks, use the Nekton automation platform. Describe your workflow in plain language, and get it automated using AI.

Deskero bookmarking

Flamory provides advanced bookmarking for Deskero. It captures screen, selection, text on the page and other context. You can find this bookmark later using search by page content or looking through thumbnail list.

For best experience use Google Chrome browser with Flamory plugin installed.

Screenshot editing

Flamory helps you capture and store screenshots from Deskero by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.

Here is how Deskero snapshot can look like. Get Flamory and try this on your computer.

Deskero - Flamory bookmarks and screenshots

Application info

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.

Deskero is a cloud software, working on a Saas (Software as a service) basis, that manages the customer care incident process throught the creation of service tickets. These tickets are generated after calls to action coming from

different sources (phone call, email, chat, web, social, API, etc) and are assigned to agents that will dispatch them within a specific SLA (Service Level Agreement).

Every single step of this process is fully customizable, and can easily adapte to any specific need: from the initial request, which can be filtered by typology

and feed (email, twitter, facebook, linkedin), to the final report.

And it doesn’t end here: Deskero can be graphically customized, in order to complement the brand and give to clients a really seamless experience.

Specifically designed for small and medium sized companies, Deskero offers all the features of a complete customer care service, while remaining easy to use and elegant: Deskero makes Client Service human, again.

Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of Deskero. Please contact us if you have different integration experience.