Freshservice and Flamory

Flamory provides the following integration abilities:

Create and use advanced snapshots for Freshservice
Take and edit Freshservice screenshots
Automatically copy selected text from Freshservice and save it to Flamory history

To automate your day-to-day Freshservice tasks, use the Nekton automation platform. Describe your workflow in plain language, and get it automated using AI.

Freshservice bookmarking

Flamory provides advanced bookmarking for Freshservice. It captures screen, selection, text on the page and other context. You can find this bookmark later using search by page content or looking through thumbnail list.

For best experience use Google Chrome browser with Flamory plugin installed.

Screenshot editing

Flamory helps you capture and store screenshots from Freshservice by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.

Here is how Freshservice snapshot can look like. Get Flamory and try this on your computer.

Freshservice - Flamory bookmarks and screenshots

Application info

Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. It takes the “boring” out of IT service by including intelligent automations and game mechanics into the service desk. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your own branded community and knowledge base on the cloud.

Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.

Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of Freshservice. Please contact us if you have different integration experience.