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Helpdesk Pilot and Flamory

Flamory provides the following integration abilities:

  • Create and use advanced snapshots for Helpdesk Pilot
  • Take and edit Helpdesk Pilot screenshots
  • Automatically copy selected text from Helpdesk Pilot and save it to Flamory history

Helpdesk Pilot bookmarking

Flamory provides advanced bookmarking for Helpdesk Pilot . It captures screen, selection, text on the page and other context. You can find this bookmark later using search by page content or looking through thumbnail list.

For best experience use Google Chrome browser with Flamory plugin installed.

Screenshot editing

Flamory helps you capture and store screenshots from Helpdesk Pilot by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.

Application info

Help Desk Pilot is Help Desk & Customer Support Software. This customer support software is 100% web based. With added support for LDAP Authentication, Knowledge Base Integration & SLA Management. An application to manage support tickets online and convert incoming emails into support or trouble tickets

Helpdesk Pilot is also known as Help Desk Pilot, hdp. Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of Helpdesk Pilot . Please contact us if you have different integration experience.