Flamory provides the following integration abilities:
Flamory provides advanced bookmarking for Helpful. It captures screen, selection, text on the page and other context. You can find this bookmark later using search by page content or looking through thumbnail list.
For best experience use Google Chrome browser with Flamory plugin installed.
Flamory helps you capture and store screenshots from Helpful by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.
Here is how Helpful snapshot can look like. Get Flamory and try this on your computer.
We redesigned the support tool to get out of the way, so you focus on being a helpful human.
Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.
BUILT WITH YOUR CUSTOMERS IN MIND
Feels personal to your customers
Customers receive emails from your support team just like they would if you had personally sent them. No automated robot-queue junk in each email; just a direct conversation with your users.
Fast, simple features that serve a purpose
Helpful is built for speed. Read messages, assign co-workers to help out, organize, and respond in seconds without ever leaving the inbox.
Choose your communication method
Helpful comes with a embeddable help box you can install on your own website. This lets your customers quickly send you feedback from any page. Needs something even more custom? Use our API.
Unlimited team members
Let everyone on your team talk to your customers without paying any additional costs. Helpful is priced on conversations, not how many seats you need so invite the CEO and even the new intern.
BUILT BY THE COMMUNITY ON ASSEMBLY
All product decisions, design mockups, bug reports, new features ideas, and customer feedback are publically available on Assembly. You can chat with the core team or even contribute work of your own and receive part of Helpful's future profits.
Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of Helpful. Please contact us if you have different integration experience.