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Helpspot and Flamory

Flamory provides the following integration abilities:

  • Create and use advanced snapshots for Helpspot
  • Take and edit Helpspot screenshots
  • Automatically copy selected text from Helpspot and save it to Flamory history

Helpspot bookmarking

Flamory provides advanced bookmarking for Helpspot. It captures screen, selection, text on the page and other context. You can find this bookmark later using search by page content or looking through thumbnail list.

For best experience use Google Chrome browser with Flamory plugin installed.

Screenshot editing

Flamory helps you capture and store screenshots from Helpspot by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.

Application info

HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of Helpspot. Please contact us if you have different integration experience.