Flamory provides the following integration abilities:
Flamory helps you capture and store screenshots from iKode Helpdesk by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.
Here is how iKode Helpdesk snapshot can look like. Get Flamory and try this on your computer.
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.
Tickets can be managed via the tickets lists or on the front-end of your website.It lets you easily integrate all tickets with the web interface regardless of whether they are created using email or web-based forms.
Ticket status and time is also integrated keeping both admins and users informed.
Tickets can be categorized for easy management.
iKode Helpdesk is also known as iKode. Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of iKode Helpdesk. Please contact us if you have different integration experience.