/ / / osTicket

osTicket logo osTicket and Flamory

Flamory provides the following integration abilities:

  • Create and use advanced snapshots for osTicket
  • Take and edit osTicket screenshots
  • Automatically copy selected text from osTicket and save it to Flamory history

osTicket bookmarking

Flamory provides advanced bookmarking for osTicket. It captures screen, selection, text on the page and other context. You can find this bookmark later using search by page content or looking through thumbnail list.

For best experience use Google Chrome browser with Flamory plugin installed.

Screenshot editing

Flamory helps you capture and store screenshots from osTicket by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.

Here is how osTicket snapshot can look like. Get Flamory and try this on your computer.

osTicket - Flamory bookmarks and screenshots

Application info

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, web-based and easy to setup and use. The best part is, its completely free.

Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of osTicket. Please contact us if you have different integration experience.