Flamory provides the following integration abilities:
Flamory provides advanced bookmarking for PyLiveResponse. It captures screen, selection, text on the page and other context. You can find this bookmark later using search by page content or looking through thumbnail list.
For best experience use Google Chrome browser with Flamory plugin installed.
Flamory helps you capture and store screenshots from PyLiveResponse by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.
PyLiveResponse is a Desktop application designer to work with Kayako LiveResponse. Until now this was only possible using the windows only Live Response client. pyliveresponse works on Linux, Mac OS X and Windows.
Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of PyLiveResponse. Please contact us if you have different integration experience.