Flamory provides the following integration abilities:
Flamory helps you capture and store screenshots from RapidSupport by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.
RapidSupport allows you to effortlessly support your clients no matter where they are located! It works through most firewalls and routers without any special configuration to remote control your client's PC.
Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of RapidSupport. Please contact us if you have different integration experience.