Flamory provides the following integration abilities:
Flamory helps you capture and store screenshots from Simplehelp by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.
Web based remote support software for a one time purchase with no subscription. Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website with the SimpleHelp client integrated as just one line of HTML. Your technicians then pick who they connect to and how many sessions they join. Technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth in the background (including resumed file transfers). Available for virtually all operating systems for both customer and technician.
Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of Simplehelp. Please contact us if you have different integration experience.