Web Help Desk and Flamory

Flamory provides the following integration abilities:

Create and use advanced snapshots for Web Help Desk
Take and edit Web Help Desk screenshots
Automatically copy selected text from Web Help Desk and save it to Flamory history

To automate your day-to-day Web Help Desk tasks, use the Nekton automation platform. Describe your workflow in plain language, and get it automated using AI.

Web Help Desk bookmarking

Flamory provides advanced bookmarking for Web Help Desk. It captures screen, selection, text on the page and other context. You can find this bookmark later using search by page content or looking through thumbnail list.

For best experience use Google Chrome browser with Flamory plugin installed.

Screenshot editing

Flamory helps you capture and store screenshots from Web Help Desk by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.

Here is how Web Help Desk snapshot can look like. Get Flamory and try this on your computer.

Web Help Desk - Flamory bookmarks and screenshots

Application info

The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of Web Help Desk. Please contact us if you have different integration experience.