Verax Service Desk and Flamory

Flamory provides the following integration abilities:

Create and use window snapshots for Verax Service Desk
Take and edit Verax Service Desk screenshots
Automatically copy selected text from Verax Service Desk and save it to Flamory history

To automate your day-to-day Verax Service Desk tasks, use the Nekton automation platform. Describe your workflow in plain language, and get it automated using AI.

Screenshot editing

Flamory helps you capture and store screenshots from Verax Service Desk by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.

Here is how Verax Service Desk snapshot can look like. Get Flamory and try this on your computer.

Verax Service Desk - Flamory bookmarks and screenshots

Application info

Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.

Verax Service Desk helps to:

*Control incident resolution workflow from assigning tasks to administrators and resolving incidents, to automating workflows and tracking them through to completion.

*Shorten incident resolution time based on experience-based information stored in the knowledgebase.

*Ensure that incidents are resolved in a timely manner via fully configurable escalation and notification procedures.

*Monitor and report SLA (Service Level Agreements) compliance.

*Integrate service and support processes across multiple departments.

Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of Verax Service Desk. Please contact us if you have different integration experience.