PhaseWare and Flamory

Flamory provides the following integration abilities:

Create and use advanced snapshots for PhaseWare
Take and edit PhaseWare screenshots
Automatically copy selected text from PhaseWare and save it to Flamory history

To automate your day-to-day PhaseWare tasks, use the Nekton automation platform. Describe your workflow in plain language, and get it automated using AI.

PhaseWare bookmarking

Flamory provides advanced bookmarking for PhaseWare. It captures screen, selection, text on the page and other context. You can find this bookmark later using search by page content or looking through thumbnail list.

For best experience use Google Chrome browser with Flamory plugin installed.

Screenshot editing

Flamory helps you capture and store screenshots from PhaseWare by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.

Here is how PhaseWare snapshot can look like. Get Flamory and try this on your computer.

PhaseWare - Flamory bookmarks and screenshots

Application info

PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

Offer 24/7/365 customer support.

Communicate with your customers through multiple channels.

Never let another incident fall through the cracks.

Take control of your incident management process with PhaseWare.

PhaseWare provides simple yet sophisticated customer service and support software that will grow with your business.

Centralize information on customers, incidents, and service level agreements.

Automate alerts, tasks and escalations according to predetermined business rules.

Harness customer self-service technology.

Communicate by phone, email, chat, forums and more.

PhaseWare: Powerful, intuitive, affordable incident management, customer management, and knowledge management made easy.

Mobile.

On-Premise.

On-Demand.

Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of PhaseWare. Please contact us if you have different integration experience.